Refund policy

Amzunit Return & Refund Policy

We want you to be fully satisfied with your purchase from Amzunit. If for any reason you’re not happy, we’re here to help.

Return Window

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Eligibility for Return

To be eligible, your item must be:

  • In the same condition that you received it

  • Unworn or unused

  • With original tags attached

  • In the original packaging

A receipt or proof of purchase is also required.

How to Start a Return / Exchange

  1. Visit our website and go to the Product Exchange section: amzunit.com/exchange

  2. Enter your order number and email.

  3. Follow the steps to submit your return or exchange request.

📌 If your exchange request is not fulfilled within 2 working days, you can contact us:

⚠️ Items sent back without an approved return request will not be accepted.
📦 A delivery charge of 25 AED applies to all returns or exchanges.

Damages & Issues

Please inspect your order upon delivery. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can evaluate and resolve the issue.

Non-Returnable / Exceptions

Certain items cannot be returned, including:

  • Custom products (such as special orders, printed jerseys, or personalized items)

  • Sale items

  • Gift cards

If you have any doubts, please contact us before requesting a return.

Exchanges

The fastest way to get the item you want is to return the item you have. Once your return is accepted, you may place a new order for the desired item.

Exchange link: amzunit.com/exchange

Refunds

Once we receive and inspect your return, we will notify you whether your refund is approved. If approved:

  • Refunds will be issued to your original payment method.

  • A 25 AED delivery charge will be deducted.

  • Processing time may vary depending on your bank or credit card company.